Provider/Client Partnership

You have invited us to partner with you on your journey to recovery and improved performance. We each have a role in ensuring the success of this partnership!

The client’s responsibility

  • To understand your insurance coverage regarding your PT benefits
  • To secure a signed prescription from your physician or health care provider. Your health care provider can fax it to our office at 360-752-0271
  • To attend all appointments as scheduled and follow through with your self-care plan at home.
  • To schedule appointments efficiently the first time and prevent cancellation/rescheduling of appointments to the best of your ability. Missed appointments and cancellations with less than 48 hours’ advance notice are subject to a $30 fee. When our cancellation rate is less than 10% for the month, CorePhysio makes a donation to a local charity. Thank you for thoughtfully scheduling your appointments, so you can help yourself and the community!
  • To communicate any concerns, questions, or changes in medical status to your PT team immediately.
  • To assist the PT team in working towards your treatment goals during each session by remaining punctual at the beginning and the end of their treatment session.
  • To communicate any changes in your insurance to the business office, as soon as possible.

The responsibilities of your PT team

  • To communicate effectively in writing, in person, and by phone with our client’s treatment team
  • To effectively address the questions and concerns of our clients
  • To create a healing and supportive environment
  • To remain curious in our profession and be lifelong learners
  • To stay goal-focused in our treatment plan and interventions
  • To use each 40 minute treatment time efficiently and remain punctual for our present as well as our next client.

The business office’s responsibilities

  • To submit all appropriate information for timely and efficient billing to insurance and/or client.
  • To work with the client to find and secure the optimal available appointment times for their PT appointments.
  • To keep them informed of any communication with their insurance company.
  • To forward any treatment-related questions or client concerns to a clinician.


Learn more about the many services we offer including Concussion Management, Vertigo and Balance, Women's Health, and more.


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We are committed to helping you recover and restore health. For more information about our physical therapy services please contact us at 360-752-2673.


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CorePhysio Telehealth is a convenient at-home option for top-notch clinical care. Click here for more information. We look forward to connecting (virtually) soon!

Learn safe challenges, ergonomics, and postural dynamics to avoid pain, leaking, bulging, and worry. Click here to join our contact list!

Hit your stride! On the 3rd Tuesday of every month, learn physical limitations you might have towards achieving your goals. Click here for more info. Call Fairhaven Runners at 676-4955 for an appointment. ($15)

Overcome potential injuries and enrich your performance. Call CorePhysio for availability, or click here to sign up! ($30)


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Please contact us at: [email protected]
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