There are different types of human coronaviruses, including some that commonly cause mild upper-respiratory tract illnesses. Per the CDC, COVID-19 is a new disease, caused be a novel (or new) coronavirus that has not previously been seen in humans.

• It is critical to wash your hands thoroughly and frequently. All clients are encouraged to wash their hands vigorously for at least 20 seconds before and after each appointment; washrooms are conveniently located in the hallway.
• Cover your mouth and nose with a tissue (or your elbow) if you cough or sneeze.
• Cover your mouth and nose with a cloth face cover when around others.
• Stay home when you’re sick.
• Avoid close contact with people who are sick, even inside your home.
• Visit the Centers for Disease Control and Prevention (CDC) website for the most up-to-date recommendations on how to protect yourself and others.

Please check the following trusted websites for the most up-to-date information, guidelines, and questions regarding COVID.

National:

• Centers for Disease Control and Prevention (CDC)
• World Health Organization

WA State:

• WA State Dept of Health
• WA State Coronavirus Response

Local:

• Whatcom County Health Dept

Check out our S.M.A.R.T. Care Pledge to see all the steps we take every day to keep our clients, staff, and families safe in all we do. Additionally:

• Our administrators are reviewing CDC, OSHA, and WA State Department of Health guidelines daily to keep our clients, our staff and their families, and our community safe.
• We always support our staff and clients staying home when they are sick.
• All staff members are up-to-date on their infection control training.
• Signage about our safe practice policies is placed throughout the clinic.

The health and safety of our clients and staff is our top priority, and maintaining your appointments is essential to your progress.

If you know the cause of your symptoms and they are not related to COVID, you may still be seen while wearing a mask. If you cannot wear a mask, you may receive treatment outdoors.

We also have a telehealth option that’s both HIPAA compliant and easy–you’ll even be able to keep the same appointment time! Please call us at (360) 752-2673 opt 1, or select the green “Text” button at the bottom-right of this page, and ask to switch your in-person appointment to a telehealth appointment.

For more details about how teleheath works, please see our telehealth page. We look forward to (virtually) progressing your care!

Telehealth is a unique and rapidly evolving platform for the delivery of healthcare services. It allows for convenient access to your healthcare provider–especially when circumstances limit on-site visits–through your laptop, computer, or smartphone.

Does it look and feel the same as seeing your physical therapist face-to-face? We think so. The largest difference is our inability to perform any manual therapy or hands-on guidance during our sessions together. We know you value this as much as we do and what you may miss in human contact, we accommodate in all other ways.

Our ability to evaluate, make a diagnosis, design and progress a treatment plan, educate, prescribe exercise, and restore meaningful activities into your life, stays exactly the same! We see this as a great opportunity to expand our exceptional care from our office into your home.

We are very excited about being able to provide this medium of care for our clients and community. If you would like a telehealth appointment, please call us at (360) 752-2673.

Regular physical therapy is really important for clients to progress, and preventing the spread of COVID is essential for our community and the world right now. Remember, you are resilient and one of the biggest things we do as physical therapists is educate, create hope, and empower you to contribute to your healing. Continue your good work, we can’t wait to help you again!

Our amazing authorization specialist has confirmed that many authorizations are requested after a visit and progress note; that process will continue as normal.

Yes, please update your surgeon. Your wellness is our highest priority and keeping your provider informed is important.